Office of the Toll Payer Advocate - New York State Thruway

Office of the Toll Payer Advocate - Request Form

The following issues have been found with your form submission:

If you meet the requirements for advocacy assistance, please complete the form below.

Customer Toll/Violation Information

* Indicates required field

* Last Name

* First Name

* Street Address

Street Address 2

* City

* Country
USA Canada

* State/Province

* Zip/Postal Code

* Phone

Alternate Phone

Email (If provided, a confirmation will be sent)

Confirm Email Address

Violation Number(s) (Please provide if applicable)

Toll Bill or E-ZPass Account Number(s) (Please provide if applicable)

License Plate Number (Letters/numbers only, e.g. ABC1234)

License Plate State/Province

* Describe the problem you are experiencing (Include additional license plate numbers)

* Have you attempted to resolve your Toll/Violation problem through the Tolls by Mail/E-ZPass Customer Service Center?
Yes No

Approximate Date(s) Service Center Contacted?

Contact Method

Service Center Contact Representative (if known)

* Please provide details of your attempt(s) to resolve your issue

* Was a resolution offered to you?
Yes No

* Describe the relief/assistance you are requesting

* Is your vehicle registration suspended with the NYS Department of Motor Vehicles?
Yes No