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| Frequently Asked Questions
The New York State Thruway Authority offers TRANSalerts, an email service to its
customers that provides real-time information about major incidents that may affect
travel on the Thruway. You can get TRANSalerts via Twitter by following ThruwayTraffic or by signing up for e-mail and text message alerts below.
Please review the Authority's TRANSalert
A valid email address is required. Fill out the required information and submit
the form below. After you have submitted the form, you will receive a confirmation
email. Please follow the instructions in that email to confirm and activate
your subscription. You will not receive any email alerts until your subscription
has been activated.
* Indicates field is required
How to enter
a cell phone/pager email address
Email alerts can be sent to any device capable of receiving email or text messages,
including personal computers and mobile devices (cell phones, PDAs and text pagers).
Note: Email messages from this service may exceed 160
characters. Before using this service with your cell phone or other
please read and understand how this service will format and send messages.
Specify the day(s) of the week to be notified:
Specify the time(s) to be notified:
12:00 to 1:00
1:00 to 2:00
2:00 to 3:00
3:00 to 4:00
4:00 to 5:00
5:00 to 6:00
6:00 to 7:00
7:00 to 8:00
8:00 to 9:00
9:00 to 10:00
10:00 to 11:00
11:00 to 12:00
The Thruway's 496-mile mainline connects New York City and
Buffalo, the State's two largest cities.
Other Thruway sections make direct connections with the Connecticut
and Massachusetts Turnpikes, New Jersey's Garden State Parkway and Interstate
287, and other major expressways that lead to New England, Canada, the Midwest and
You may select any combination of a starting and ending point on the Thruway
Mainline and/or select any desired section(s) below.
Send alerts from All Thruway Roadways
AND/OR Select a Section(s):
on a map
Berkshire Connector I-90 - From Exit 21A of I-87 to Massachusetts
Turnpike I-90 (Massachusetts State Line)
Cross Westchester Expressway I-287 - From Exit 8 of I-87 to Exit
21 of I-95 (New England Thruway)
Garden State Parkway Connector - From Exit 14A of I-87 to the Garden
State Parkway (New Jersey State Line)
New England Thruway I-95 - From Exit 8B of I-95 to the Connecticut
Turnpike I-95 (Connecticut State Line)
Niagara Thruway I-190 - From Exit 53 of I-90 to Exit 21 of I-190
I-84 TRAFFIC ALERTS - Operation and maintenance of Interstate 84
is the responsibility of the New York State Department of Transportation as of Monday,
October 11, 2010. As of October 11, 2010, the New York State Thruway Authority will
no longer send traffic alerts for I-84. For I-84 traffic updates, please visit www.nyalert.gov .
Step 5: * Agree to Terms and Submit Data:
I agree to the terms in the
NOTICE: Effective November 1, 2009, New York State Vehicle and
Traffic Law Section 1225-d prohibits the operator of a motor vehicle from using
any portable electronic device while such vehicle is in motion. In this regard,
portable electronic device includes, but is not limited to, cell phones, personal
digital assistants, handheld devices with mobile data access, laptop computers,
pagers, broadband personal communication devices and other portable computing devices.
This prohibition applies to viewing, taking or transmitting images, and to composing,
sending, reading, viewing, accessing, browsing, transmitting, saving or retrieving
email, text messages or other electronic data.
Hold Feature: The Authority offers a "Hold" feature
that will allow you to place your subscription on hold. TRANSalert emails
will not be sent to your email address while in hold status. This option may be
useful if you are going on vacation and do not want to receive emails during that
After you submit your information and activate your subscription, you will be able
to use the "Hold" feature by simply updating your profile information
and checking the "Hold" option.
The New York State Thruway Authority (Thruway Authority) provides these email traffic
alerts as a public service travel planning tool. The Thruway Authority endeavors
to publish the most accurate, up-to-date information available. However, because
traffic conditions change rapidly, the Thruway Authority cannot and does not guarantee
the accuracy of this information. There are often delays between the time
an incident occurs and the time it is reported to the Thruway Authority and posted
to the traffic alert information system. Also, lane and road closures may
exist that have not yet been reported to the Thruway Authority. Therefore,
these email traffic alerts are intended for general information purposes and the
Thruway Authority advises all receivers of these alerts that they should not be
relied upon without independent verification.
The Thruway Authority, its officers, employees and agents, shall not be liable for,
and recipients of these email traffic alerts expressly agree not to make any charges
or claims for, damages or losses of any kind arising out of receipt or inability
to receive these email traffic alerts, the use or reliance on these alerts or their
content, or any computer or software problems experienced in association with these
alerts. The Thruway Authority will not provide any technical support for receivers
of these email traffic alerts.
The information in these email traffic alerts is the property of the Thruway Authority.
Receivers of these email traffic alerts shall not sell, use in any process for value
added product, or otherwise distribute for profit in any form, any portion of these
email traffic alerts or the information contained therein without the express written
permission of the Thruway Authority.
- End of Disclaimer -